Return & Refund Policy

At AFAS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept return requests within 2 days of receiving your order if:

You received a damaged or defective product.
You received the wrong item.
The product is unused, unwashed, and in its original condition with all original tags and packaging intact.

Non-Returnable Items

The following items are not eligible for return:

Products that have been used, washed, altered, or damaged by the customer.
Items returned without their original tags or packaging.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If your refund is approved:

Refunds will be processed within 1–2 business days.
For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or another mutually agreed payment method.

Exchanges

If you receive a damaged, defective, or incorrect product, we will replace it at no additional cost, subject to product availability.

Return Shipping

If the return is due to our error (wrong, damaged, or defective item), AFAS will cover the return shipping costs.
If the return is due to a change of mind or an incorrect size selected by the customer, the customer is responsible for the return shipping charges.